CHANGE MANAGEMENT PRACTICES IN FAST FOOD FIRMS

Abstract

Organizations have faced challenging concerns such as complex and intense system dynamics, structure-focused, person-focused, and profitability-focused problems. As a result, the study looked at change management techniques and employee job satisfaction at a few fast food restaurants in Lagos State. The Delphi study method was used to interview fifteen top executives from the selected organizations. A content analysis was used to examine the responses. A substantial association was found between change management strategies and job satisfaction in fast food restaurants in Lagos, Nigeria. According to the report, leaders in fast food companies should place a high priority on leadership style as a vehicle for organizational development. The study advises using elements of change management to increase desire and engage stakeholders mentally and emotionally with the change.